Settings
Configure Ava's behavior, access, and compliance.
Guardrails
Constrain how Ava responds to employees.
Stay on approved topics only
Ava politely declines requests outside HR, benefits, payroll, and people topics.
Flag sensitive cases to HR
Harassment, discrimination, and terminations are routed to an HR partner immediately.
Require citation on policy answers
Every policy answer links back to the source document and section.
Block answers outside the knowledge base
If a question isn't covered, Ava hands off to a human instead of answering from general knowledge.
Code of Conduct
The system prompt Ava follows in every conversation.
Last edited 2 days ago by Priya Shah.